Administrative Team
ALEXANDRA "ALEX" LUND
Office Manager
As the office manager, Alex is in the office full time Mon-Fri. She assists with scheduling and other administrative duties. Alex grew up in Newport News, VA and graduated from Radford University with a Bachelor of Science in English and a minor in Philosophy. She joins us with 5 years of medical management experience and holds an American Optometric Association Certification for Paraoptometric Billing and Coding. This assortment of skills contributes to her goals of effective communication with a focus on best practices/ethics in healthcare.
In her free time Alex enjoys reading, cooking, and puzzles!
HALLE KENDALL
Accounts Specialist
Halle is the Accounts Specialist for Pediatric Achievements. You can probably catch her working every day of the week! Halle began working at Pediatric Achievements in February 2021 and has been assisting with the front desk, insurance verifications, evaluation intakes, scheduling, obtaining scripts, and the most important job of all - the Sticker Queen! She graduated from James Madison University with a Bachelor of Science degree in Justice Studies, double minoring in Humanitarian Affairs and Political Science. In her free time, Halle enjoys baking, listening to music, puzzles, spending time with her family, crocheting, and reading!
DIANNE BAUTISTA
Certified Healthcare Virtual Assistant
Dianne Bautista is not only a registered nurse but is also a Certified Healthcare Virtual Assistant! She has a Bachelor of Science degree in Nursing from the Philippines, where she works full time virtually for Pediatric Achievements since February 2022. Dianne handles many of our integral administrative tasks such as insurance verifications, data input, maintaining spreadsheets, contacting families for paperwork, managing intake paperwork, and helping with various data tracking. Prior to joining us at Pediatric Achievements, she worked as a nurse in a hospital, school, and a COVID-19 facility. In her free time, she enjoys baking, reading, and spending time with her family.
LYN RUELOS
Business Virtual Assistant
Lyn is the Business Virtual Assistant for Pediatric Achievements based in the Philippines. She has a Bachelor's Degree in Business Administration Major in Management, where she works part-time in charge of website, creatives, and media updates since July 2022. In her free time, she enjoys watching movies and series, traveling, and spending quality time with her son Kyle.